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![Call center agent working from home with crm integrations in her CX platform.](https://www.kustomer.com/wp-content/uploads/2022/05/BLG_333_1500x1000-768x512.jpg)
CX
No More Data Silos: How Integrating Your CRM & CX Platforms Improves CSAT Scores
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![A female customer service agent, wearing a headset, follows a customer service strategy that prioritizes personalization and efficient practices.](https://www.kustomer.com/wp-content/uploads/2021/02/1500x1000-14-768x512.jpg)
CX
How to Decrease CX Costs by Improving Agent Productivity
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![Two customer service agents attempt to solve customer issues with new customer service solutions.](https://www.kustomer.com/wp-content/uploads/2020/09/BLG_151_1500x1000-768x512.jpg)
Best Practices
Unveiling the Inside Track: Exploring Key Customer Service Solutions and Pitfalls
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![Woman on her smartphone utilizing customer service AI](https://www.kustomer.com/wp-content/uploads/2019/07/1040x567-ai-blog-web-768x419.png)
Best Practices
Leveraging Customer Service AI Without Losing the Human Touch
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![The Importance of Data Quality for AI Success in Customer Service](https://www.kustomer.com/wp-content/uploads/2021/09/1500x1000-2-768x512.jpg)
CX
Data Quality: A Crucial Factor for AI Success in Customer Service
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![Young woman sitting down at a home work station with her laptop looking at great customer service examples.](https://www.kustomer.com/wp-content/uploads/2020/10/1500x1000-1-768x512.jpg)
Best Practices
4 Ways to Relieve Agent Friction with Customer Service Management
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Podcasts
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How to Stop Service Agent Burnout With These 5 Tips – Featuring Gabe Larsen
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Fostering Success in Customer Experience: Blending Human and Artificial Intelligence for Optimal Results
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Customer Service Secrets Podcast: Using Customer Experience Data Analytics to Personalize the Customer Journey With Steven Maskell
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Managing Customer Expectations Like a Pro – Featuring Mike Miller and Vikas Bhambri
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From Customer Journey Mapping to Management with Jochem van der Veer
![](https://www.kustomer.com/wp-content/uploads/2023/07/Screenshot-2023-07-06-at-3.08.32-PM-768x418.png)
CX
A Day In The Life Of A Gen Z Service Agent: Why AI Is Causing A Customer Service Revolution
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![Young woman dressed in business casual looking down at customer service trends with a cup of coffee in hand.](https://www.kustomer.com/wp-content/uploads/2022/03/BLG_322_1500x1000-768x512.jpg)
Best Practices
Why Changing Consumer Preferences Will Mean a New World of CX
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![3 reasons why businesses invest in customer experience automation and addressing each of these reasons can impact bottom line revenue.](https://www.kustomer.com/wp-content/uploads/2021/12/BLG_289_1500x1000-768x512.jpg)
CX
5 Ways Automated Customer Support Can Create Consistent CX
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![The Rise of Self-Service: How Changing Consumer Demands Require New Options](https://www.kustomer.com/wp-content/uploads/2021/09/1500x1500-768x512.jpg)
CX
Customer Self-Service Trends in 2023: Adapt Your Organization to New Consumer Demands
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![How DTC Brands Deliver Standout, Personalized Online Experiences Blog](https://www.kustomer.com/wp-content/uploads/2020/02/BLG_067_1500x1000-768x512.jpg)
Best Practices
CX for DTC: How Your Brand Can Deliver Standout Online Experiences
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![Young smiling woman typing on laptop and accepting the orders then packing parcels for shipment](https://www.kustomer.com/wp-content/uploads/2022/01/woman-completing-orders-by-laptop-picture-id1273940722-3-768x512.jpg)
CX
5 Ways Small Businesses Can Make the Shift from CS to CX
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