Kustomer Blog
Best Practices
Topics
![Woman with red nail polish browsing through her smartphone looking at various images.](https://www.kustomer.com/wp-content/uploads/2019/12/BLG_040_1500x1000-768x512.jpg)
Best Practices
6 Ways to Maintain a Winning Customer Service Strategy
Read More
![Young woman sitting down at a home work station with her laptop looking at great customer service examples.](https://www.kustomer.com/wp-content/uploads/2020/10/1500x1000-1-768x512.jpg)
Best Practices
How to Fix the Gaps in Your Customer Experience Strategy
Read More
![Young man in a turtleneck sitting down and smiling at his smartphone.](https://www.kustomer.com/wp-content/uploads/2022/05/BLG_334_1500x1000-768x512.jpg)
CX
How QSRs and Fast Casual Restaurants Generate More Revenue Through In-App Customer Experiences
Read More
![Customer service agent](https://www.kustomer.com/wp-content/uploads/2022/01/BLG_299_1500x1000-768x512.jpg)
CX
Are You Implementing 24/7 Customer Service? Here are 9 Reasons Why You Should!
Read More
Subscribe to the Knowledge Base
Get the best CX content and insights delivered right to your inbox.
![A woman happily online shopping on her mobile phone.](https://www.kustomer.com/wp-content/uploads/2019/05/1500px-X-1000px-featured-image-17-768x512.png)
Best Practices
Everything CX Leaders Need to Know About CSAT
Read More
![Customer service agent assists customer through use of CRM and chatbot.](https://www.kustomer.com/wp-content/uploads/2022/07/crm-and-chatbots-Kustomer-feature-768x512.jpg)
Best Practices
Life Hack: Connecting Your Chatbot to a CRM Can Lead to Better Automated Support
Read More
Podcasts
-
How to Stop Service Agent Burnout With These 5 Tips – Featuring Gabe Larsen
-
Fostering Success in Customer Experience: Blending Human and Artificial Intelligence for Optimal Results
-
Customer Service Secrets Podcast: Using Customer Experience Data Analytics to Personalize the Customer Journey With Steven Maskell
-
Managing Customer Expectations Like a Pro – Featuring Mike Miller and Vikas Bhambri
-
From Customer Journey Mapping to Management with Jochem van der Veer
![Three people provide omnichannel customer support services. The person in the middle smiles at the camera while the other two look at their screens.](https://www.kustomer.com/wp-content/uploads/2022/07/shot-of-a-young-man-using-a-headset-and-computer-in-a-modern-office-picture-id1321409468-1-1-768x512.jpg)
Best Practices
How Exactly Will a CRM Power Omnichannel Customer Support In the Future?
Read More
![Customer uses automated chatbot, a top proactive customer support example, to get questions answered.](https://www.kustomer.com/wp-content/uploads/2022/06/chatbot-assistant-ai-artificial-intelligence-picture-id1345669130-2-1-768x512.jpg)
CX
5 Examples of Proactive Support You Can Follow
Read More
![Customer utilizes hybrid customer experience through AI-powered chatbot and computer.](https://www.kustomer.com/wp-content/uploads/2022/06/hybrid-customer-experience-model-Kustomer-Feature-1-768x512.jpg)
Best Practices
87% of Consumers Want to Be Contacted in Their Preferred Channel. Enter: Hybrid Customer Experience.
Read More
![Woman looking on an Apple desktop with Kustomer’s AI changing customer experience.](https://www.kustomer.com/wp-content/uploads/2020/09/BLG_136_1500x1000-768x512.jpg)
CX
How Modern, AI-Driven CRMs Power Intelligent Customer Experiences
Read More
![A male customer has his customer service complaint addressed by a customer service team.](https://www.kustomer.com/wp-content/uploads/2020/06/1500px-X-1000px-featured-image-11-768x512.png)
Best Practices
4 Ways AI Chatbots Can Streamline Agent Expectations
Read More
![Young man sitting on the bench in the park overlooking his iPhone XS Max tracking his tennis shoe purchase.](https://www.kustomer.com/wp-content/uploads/2021/10/BLG_275_1500x1000-768x512.jpg)
CX
Benefits of Chatbots in Customer Service and Why Your Business Could Benefit
Read More