Kustomer Blog

Your Hub for Customer Experience: Opinions, Interviews, and the Latest Trends

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Kustomer

Happy Black History Month

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Kustomer

From Series B to Series C in 6 Months…And You Haven’t Seen Anything Yet

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News

Kustomer Raises $35M Series C

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Kustomer

Kustomer + SaaStr: Brad Birnbaum on Transitioning from CTO to CEO

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CX

Kustomer + Jeannie Walters: How to Create an Omnichannel Journey

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Product Updates

3 Reasons Kustomer’s Amazon Connect Integration Will Revolutionize Your Contact Center

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Product Updates

Platform Improvements, Channel Updates, Integrations, and more

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Product Updates

Kustomer Queues Make Routing Painless for Contact Centers

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Best Practices

5 Reasons You Need to Measure Lifetime Value

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Success Stories

4 Tips on Service from UNTUCKit’s CX Director Mike Vroom

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CX

Keep AI From Feeling Like Sci-Fi With Our Terminology Guide

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CX

Kustomer + Michael Pace: Is Agent Empowerment Today All Wrong?

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