Kustomer Blog

Your Hub for Customer Experience: Opinions, Interviews, and the Latest Trends

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Best Practices

Conversations with Kustomer Podcast: How Do You Go From Support to Experience? Featuring Jeremy Watkin and Nate Brown

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How New Beauty Brands Disrupt the Industry
Best Practices

How Beauty Brands Can Use Customer Experience as a Differentiator

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Best Practices

Scale Your Online Marketplace Faster Through Customer Support

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A woman examines customer experience metrics to help brands measure the quality of their customers’ relationships to their companies.
Best Practices

Customer Experience Is Evolving. Are Your Metrics?

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Best Practices

How Do You Take Friction Out of the Customer Experience?

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Best Practices

Voice of the Customer: Are You Really Hearing What They’re Saying?

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Best Practices

How to Scale Your Support Team

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Product Updates

Magento Technology Partnership: Integration Enables Actionable Service

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Product Updates

Our New Twitter Integration Makes Social Service Easy

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Best Practices

How Subscription Companies Can Deliver a Better Customer Experience

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Product Updates

Product Updates: New Workforce Management and Chat Capabilities Are Here

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Best Practices

The Key KPIs to Analyze When Comparing Internal and External Support Agents

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