Kustomer Blog
Your Hub for Customer Experience: Opinions, Interviews, and the Latest Trends
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![Happy young adult woman stay-at-home concept. She wears headphone using computer communication via internet online technology showing benefits of live chat for ecommerce](https://www.kustomer.com/wp-content/uploads/2023/05/young-adult-asian-woman-stay-at-home-using-computer-for-internet-online.jpg_s1024x1024wisk20cebRrekQ4DIXmThdkFMAnkdlTCnpQQXYNGdjBMzwaf3c-4-1-768x512.jpg)
CX
8 Benefits of Live Chat for Customer Experience
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![The buttons of WhatsApp, Facebook, and Instagram on an iPhone](https://www.kustomer.com/wp-content/uploads/2023/05/iStock-1065046954-1-3-1-768x512.jpg)
CX
How to Use WhatsApp for Customer Retention
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![Close-up of smiling mature female customer service representative wearing a headset in the office giving personal customer service.](https://www.kustomer.com/wp-content/uploads/2023/04/customer-service-representative-wearing-headset-in-the-office.jpg_s1024x1024wisk20coBbaHLnEtjm2ed2xTgiwinn7kHaWDHtqEofWhyeYjuw-3-1-768x512.jpg)
CX
Leveraging Data to Unlock the Power of Personal Customer Service
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![Kustomer secures $60M in funding](https://www.kustomer.com/wp-content/uploads/2023/05/BLG_Announcement_5.23_V2-768x403.jpg)
News
Kustomer Secures $60M in Funding to Unleash Its Potential as a Standalone Company
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![Team of coworkers working towards collecting customer service metrics.](https://www.kustomer.com/wp-content/uploads/2020/08/1500x1000-featured-blg-143-1-768x512.png)
CX
Top Metrics and Strategies for How to Measure Customer Service
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![3 reasons why businesses invest in customer experience automation and addressing each of these reasons can impact bottom line revenue.](https://www.kustomer.com/wp-content/uploads/2021/12/BLG_289_1500x1000-768x512.jpg)
CX
5 Ways Automated Customer Support Can Create Consistent CX
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![](https://www.kustomer.com/wp-content/uploads/2023/05/BLG_5.15_Announcement_1200x630_v9-768x403.jpg)
Kustomer
Kustomer Embarks on a New Chapter as a Standalone Company
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![Young businessman working on a computer in an office, utilizing email customer service software.](https://www.kustomer.com/wp-content/uploads/2022/09/shot-of-a-young-businessman-working-on-his-laptop-picture-id1326627278-2-1-768x512.jpg)
CX
Email Customer Service Software: How Are You Handling Emails From Customers?
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![Introducing Kustomer University, The New Virtual Learning Platform Featured](https://www.kustomer.com/wp-content/uploads/2021/03/BLG_209_1500x1000-768x512.jpg)
CX
How a Knowledge Base Can Transform Your CX
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![Screenshot of Kustomer Labs and its usefulness of ai in customer service.](https://www.kustomer.com/wp-content/uploads/2023/03/BLG_365_AI_HeroBackground_3000x2000-768x512.jpg)
CX
Introducing Kustomer AI Labs with New Agent Assistance
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![The Rise of Self-Service: How Changing Consumer Demands Require New Options](https://www.kustomer.com/wp-content/uploads/2021/09/1500x1500-768x512.jpg)
CX
Customer Self-Service Trends in 2023: Adapt Your Organization to New Consumer Demands
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![Businessman utilizing Kustomer CRM platform for ticketing customer service.](https://www.kustomer.com/wp-content/uploads/2018/08/Kustomer-platform-in-the-screen-1-768x512.jpg)
Product Updates
Why Companies Are Switching from Ticketing Customer Service Solutions to Kustomer
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