Kustomer Blog
Your Hub for Customer Experience: Opinions, Interviews, and the Latest Trends
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![Customer service agent offering proactive support](https://www.kustomer.com/wp-content/uploads/2022/09/every-client-deserves-to-be-heard-picture-id1291761660-2-1-768x512.jpg)
CX
Complete Guide to Proactive Customer Support
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![Cafe owners behind a counter, ready to help the customers, standing opposite them, with their modern customer service expectations.](https://www.kustomer.com/wp-content/uploads/2022/11/young-woman-ordering-coffee-while-her-colleagues-are-queuing-picture-id945655304-1-1-768x512.jpg)
CX
Top Modern Customer Service Expectations You Need to Know
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![](https://www.kustomer.com/wp-content/uploads/2022/11/BLG_358_1500x1000-768x512.jpg)
CX
CX Stories From the Frontlines: Seeing Results from Embracing Chatbots & Social DMs
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![Woman sitting down at her work area on her smartphone getting ready to submit a payment.](https://www.kustomer.com/wp-content/uploads/2020/02/BLG_071_1500x1000-768x512.jpg)
Best Practices
3 Keys to Modernizing Customer Engagement
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![Man sitting down in a coffee shop with a laptop and phone.](https://www.kustomer.com/wp-content/uploads/2020/01/BLG_052_1500x1000-768x512.jpg)
CX
Multichannel Customer Support Is Not Omnichannel Support. Here’s Why.
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![](https://www.kustomer.com/wp-content/uploads/2022/10/BLG_356_1500x1000-768x512.jpg)
CX
Why Proactive Support Is the Future
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![Customer enjoying the holiday customer experience](https://www.kustomer.com/wp-content/uploads/2021/02/1500x1000-3-768x512.png)
CX
Complete Guide for Holiday CX Prep: How to Get Ready for the High-Volume Sales Season in 2022
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![Man looking at his phone with holiday decorations.](https://www.kustomer.com/wp-content/uploads/2021/11/1500x1000-768x512.jpg)
Kustomer
Tis the Season: How Kustomer Is Preparing for the Holiday Rush
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![Woman sitting down at her laptop working on improving ecommerce customer experiences.](https://www.kustomer.com/wp-content/uploads/2021/02/BLG_197_1500x1000-768x512.jpg)
CX
The Big-E’s: How to Improve Your E-commerce Customer Experience
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![](https://www.kustomer.com/wp-content/uploads/2022/11/BLG_ImproveSupport_1500x1000-768x512.jpg)
CX
Improve Your Customer Support Processes With Effective Strategies and Efficient Solutions
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![A person looks at their smart phone and enjoys the e-commerce customer experience](https://www.kustomer.com/wp-content/uploads/2021/03/1500x1000-18-768x512.jpg)
Best Practices
4 Elements of E-Commerce Customer Service: Tips to Improve Customer Experience
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![Woman with red nail polish browsing through her smartphone looking at various images.](https://www.kustomer.com/wp-content/uploads/2019/12/BLG_040_1500x1000-768x512.jpg)
Best Practices
6 Ways to Maintain a Winning Customer Service Strategy
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