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Data-Driven CX
![Young woman sitting down at a home work station with her laptop looking at great customer service examples.](https://www.kustomer.com/wp-content/uploads/2020/10/1500x1000-1-768x512.jpg)
Best Practices
4 Ways to Relieve Agent Friction with Customer Service Management
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![A customer uses their mobile phone to converse with a conversational AI chatbot.](https://www.kustomer.com/wp-content/uploads/2020/10/BLG_152_1500x1000-768x512.jpg)
Best Practices
What Is Live Chat and Why Is It Great For Your Business?
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![A person looks at their smart phone and enjoys the e-commerce customer experience](https://www.kustomer.com/wp-content/uploads/2021/03/1500x1000-18-768x512.jpg)
Best Practices
4 Elements of E-Commerce Customer Service: Tips to Improve Customer Experience
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![Young woman sitting down at a home work station with her laptop looking at great customer service examples.](https://www.kustomer.com/wp-content/uploads/2020/10/1500x1000-1-768x512.jpg)
Best Practices
How to Fix the Gaps in Your Customer Experience Strategy
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![Kustomer Episode #58 includes building a 90 day cx roadmap to customer excellence with Shannon Martin; customer service secrets podcast.](https://www.kustomer.com/wp-content/uploads/2021/02/Ep56_1500x1000-1-768x512.jpg)
Podcast
Building a 90-Day CX Roadmap with Shannon Martin from Expedia Group
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![Kustomer Episode #60 includes four tips for transforming cx with hunter schoettle; customer service secrets.t Featured](https://www.kustomer.com/wp-content/uploads/2021/02/Ep60_1500x1000-768x512.jpg)
Podcast
4 Tips to Transform Customer Experience With Hunter Schoettle
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![Customer service secrets podcast: how to manage customer journey mapping](https://www.kustomer.com/wp-content/uploads/2022/01/Ep112_1500x1000-768x512.jpg)
Podcast
How Operations Can Help You Win with Elizabeth Dominicci
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![Customer service secrets podcast: how to manage customer journey mapping](https://www.kustomer.com/wp-content/uploads/2022/01/Ep112_1500x1000-768x512.jpg)
Podcast
The Time to Prioritize Data is Now with Joshua Moskovitz
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![Woman laying down on her couch browses on her mobile phone.](https://www.kustomer.com/wp-content/uploads/2021/08/1500x1000-32-768x512.jpg)
Best Practices
Top 5 Ways to Deliver Better Brand and CX Interactions
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![Handling Quick Company Growth with Evan Hopkins](https://www.kustomer.com/wp-content/uploads/2021/09/Ep96_1500x1000-768x512.png)
Podcast
When Worlds Collide: Optimizing Customer Service and Marketing with Phil Irvine
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![](https://www.kustomer.com/wp-content/uploads/2020/04/BLG_078_1500x1000-1-768x512.jpg)
Best Practices
3 Steps For Capturing the Voice of the Customer
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![A female customer service agent, wearing a headset, follows a customer service strategy that prioritizes personalization and efficient practices.](https://www.kustomer.com/wp-content/uploads/2021/02/1500x1000-14-768x512.jpg)
Best Practices
3 Reasons Why Customer Complaints Can Help Your Business Grow
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![How To Turn Your CX Organization Into a Revenue Generator by Engaging Customers in the Digital Age Featured](https://www.kustomer.com/wp-content/uploads/2021/05/1500x1000-25-768x512.jpg)
Best Practices
How To Turn Your CX Organization Into a Revenue Generator by Engaging Customers in the Digital Age
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