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Efficiency

Customer service agent assists customer through use of CRM and chatbot.
Best Practices

Life Hack: Connecting Your Chatbot to a CRM Can Lead to Better Automated Support

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A male customer has his customer service complaint addressed by a customer service team.
Best Practices

4 Ways AI Chatbots Can Streamline Agent Expectations

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Customer service secrets podcast: how to manage customer journey mapping
Podcast

Why You Need to Prioritize Customer Service Efficiency Now, With Gabe Larsen

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Woman sitting down on her couch in business casual attire while talking on the phone and jotting down notes.
CX

Why Customer Service Efficiency Is More Important Than Ever

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A customer uses their mobile phone to converse with a conversational AI chatbot.
Best Practices

Leverage the Power of Customer Service Chatbots

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Why 92% of CS Organizations Report a Need for Greater Efficiency Featured
Best Practices

Why 92% of CS Organizations Report a Need for Greater Efficiency

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5 Ways to Make Your CX Organization More Efficient and Effective Featured
CX

5 Ways to Make Your CX Organization More Efficient and Effective

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4 Easy Ways to Maintain a Strong Culture While Transitioning to Remote Work Featured
Best Practices

4 Easy Ways to Maintain a Strong Culture While Transitioning to Remote Work

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7 Ways Busy Teams Can Best Leverage the Kustomer Platform While Working Remotely Featured
Best Practices

7 Ways Busy Teams Can Best Leverage the Kustomer Platform While Working Remotely

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Best Practices

How to Scale Your Support Team

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Deliver personalized, effortless customer service.

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