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Kustomer

Customer talks on the phone to a customer experience agent utilizing hyper-personalization strategies.
CX

5 Ways to Insert Hyper-Personalization into Your CX

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Customer service rep implements cx strategy.
CX

How to Make Your CX Strategy Part of Every Team in Your Company

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A customer service representative works on a computer to improve personalized customer service benefits.
CX

6 Personalized Customer Service Examples

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A pleased customer makes a purchase from a company utilizing customer empowerment strategies.
CX

How Customer Empowerment Can Grow Your Brand Organically

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Kustomer

Kustomer Joins Meta to Evolve Digital Customer Service

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Workflow Output Data Featured
Best Practices

How To Dig Through Workflow Output Data

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A woman holds a baby while utilizing customer self-service tools to check on a recent purchase.
CX

5 Self-Service Tools for Quality CX

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Woman looking at her phone reading updated notifications on different platforms for an updated prescription.
CX

Why Knowing the History of Your Customer Is the Key to Success

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Automate Even More Conversations With Kustomer’s New Chatbot Features Featured
Product Updates

Automate Even More Conversations With Kustomer’s New Chatbot Features

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Woman happy with customer experience shopping online in her kitchen.
CX

Elevating the Customer Experience for Brand Longevity

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The Modern Age of CX Messaging
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Woman laying down on her couch browses on her mobile phone.
Best Practices

Top 5 Ways to Deliver Better Brand and CX Interactions

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Starting a Revolution: The Launch of the Customer Service Secrets Podcast Featured
CX

10 Customer Service Podcasts to Add to Your Rotation

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How to Supercharge Your Agents and Build Better Customer Relationships With Dedicated Agent and Live Mode Featured
Product Updates

How to Supercharge Your Agents and Build Better Customer Relationships With Dedicated Agent and Live Mode

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