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![Young woman sitting down at a home work station with her laptop looking at great customer service examples.](https://www.kustomer.com/wp-content/uploads/2020/10/1500x1000-1-768x512.jpg)
Best Practices
4 Ways to Relieve Agent Friction with Customer Service Management
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![A customer uses their mobile phone to converse with a conversational AI chatbot.](https://www.kustomer.com/wp-content/uploads/2020/10/BLG_152_1500x1000-768x512.jpg)
Best Practices
What Is Live Chat and Why Is It Great For Your Business?
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![Young woman sitting down at a home work station with her laptop looking at great customer service examples.](https://www.kustomer.com/wp-content/uploads/2020/10/1500x1000-1-768x512.jpg)
Best Practices
How to Fix the Gaps in Your Customer Experience Strategy
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![How to Supercharge Your Agents and Build Better Customer Relationships With Dedicated Agent and Live Mode Featured](https://www.kustomer.com/wp-content/uploads/2021/08/1500x1000-33-768x512.jpg)
Product Updates
How to Supercharge Your Agents and Build Better Customer Relationships With Dedicated Agent and Live Mode
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![Customer Service Secrets Podcast Featured](https://www.kustomer.com/wp-content/uploads/2021/03/Ep68_1500x1000-768x512.jpg)
Podcast
Shaping and Scaling the Customer Experience with Matt Lombardi
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![The Power of Data for a CX Organization Featured](https://www.kustomer.com/wp-content/uploads/2021/03/1500x1000-5-768x512.png)
Best Practices
The Power of Data for a CX Organization
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![CX Stories From the Frontlines: The Power of a One-Stop Shop Featured](https://www.kustomer.com/wp-content/uploads/2021/02/1500x1000-12-768x512.jpg)
Best Practices
CX Stories From the Frontlines: The Power of a One-Stop Shop
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![Introducing: CX Stories From the Frontlines Featured](https://www.kustomer.com/wp-content/uploads/2021/01/BLG_173_1500x1000-768x512.jpg)
Best Practices
Introducing: CX Stories From the Frontlines
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![How Kustomer Accelerated Digital Transformation in a New Era Featured](https://www.kustomer.com/wp-content/uploads/2020/12/NEW_1500x1000-1-768x512.jpg)
Product Updates
How Kustomer Accelerated Digital Transformation in a New Era
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![Kustomer Tops G2’s Leaderboard Throughout 2020 Featured](https://www.kustomer.com/wp-content/uploads/2020/12/YearReview_1500x1000-768x512.jpg)
Kustomer
Kustomer Tops G2’s Leaderboard Throughout 2020
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![](https://www.kustomer.com/wp-content/uploads/2019/04/Inline-blog-03-768x419.png)
Product Updates
Kustomer Tech Recap: New SLA and Custom Workflow Rules Capabilities
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![Product Update Featured Image](https://www.kustomer.com/wp-content/uploads/2019/04/Inline-blog-72dpi-06-768x419.png)
Product Updates
Product Updates: Channel Updates, Platform Improvements, and More
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![](https://www.kustomer.com/wp-content/uploads/2018/07/Chat-Product-Update-Header-1-768x525.png)
Product Updates
Product Update: Making Live Chat Scalable
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