Save up to
25% When
You Switch
from Zendesk
The RESULTS of Switching from Zendesk
96%
ThirdLove achieved a 96% CSAT after switching to Kustomer
60%
Ritual saw 60% decrease in handle times after switching to Kustomer
84%
Glovo deflected 84% of conversations using Kustomer
Choose Kustomer:
A Wiser Choice Than Zendesk
360-Degree Customer Insights and Control vs.
Limited Customer Visibility
See It All at a Glance
Merge customer data from all corners of the digital universe into one customer-centric command center.
Chronicle the Journey
Get a cinematic, single-screen view of the customer journey, unfolding in chronological order.
All-in-One Action
Find, share, and take action across platforms, all from your one-stop-shop of customer empowerment.
Seamlessly Connect
Across All Channels vs.
Channel Limitations
Seamless Multichannel Support
Deliver support seamlessly across all digital channels, ensuring a cohesive customer experience.
Effortless Channel Switching
Switch effortlessly between channels to meet customers wherever their digital interactions take them.
Unlock Personalization Potential
Utilize historical customer data to create tailored and engaging customer interactions.
AI Powerhouse vs.
AI-Powered Contenders
Exceptional Speed and Efficiency
Significantly reduce response times and enhance team productivity to achieve remarkable results.
Unlock the Power of Automation
Streamline and expedite processes by harnessing the capabilities of automation, freeing up valuable time for strategic tasks.
Effortless Bot Deployment
Seamlessly integrate bots into every step of the customer journey, as efficiently as assembling a team of seasoned professionals.
Simplified vs.
Complex Deployment
and Maintenance
Achieve Omnichannel Excellence with Unparalleled Speed
Establish a comprehensive omnichannel customer service operation in a matter of weeks, not months.
Equip Yourself with Essential Tools
Access a complete suite of turnkey tools for channel setup, meticulous branding, rule management, and seamless integration with third-party solutions.
Masterful CRM-Powered Bot Deployment
Develop and implement CRM-driven bots effortlessly, without the need for complex procedures or costly consultants.
Customer Success:
Real Stories Of Companies Thriving After Switching to Kustomer
Trusted with Billions of Objects from the World’s Most Innovative Brands
Kustomer vs. Zendesk
Unlock More Value for Less:
A Personalized Approach to Support and Pricing
PLANS
Enterprise
$89per user / per month
Ultimate
$139per resolution
Resolution
As low as
9¢per resolution
SUPPORT & ONGOING MANAGEMENT
PLANS
Professional
$115per user / per month
Enterprise
UnlistedResolution
$1
per resolution
SUPPORT & ONGOING MANAGEMENT
Outgrowing Zendesk? Kustomer is Your Next Step to Success
Zendesk was built for small businesses taking their first steps, but when it’s time to spread your wings and experience true greatness, Kustomer becomes the natural choice. Because let’s face it, once you’ve outgrown Zendesk’s limitations, the switch to Kustomer is practically inevitable.
MAJORITY
MAJORITY
Elevate Your B2C Support Game with Kustomer's Specialized Expertise
It’s a common feeling that Zendesk leans toward the B2B crowd, but what if your business thrives in the B2C arena? At Kustomer, we specialize in B2C support like no other. Our dedicated focus on serving the unique needs of consumer-facing businesses sets us apart.
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