Kustomer Blog

CX

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woman in carriage that is a happy and satisfied customer.
CX

Your Guide to Delivering Quality Customer Service

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Two wood blocks with one that has a smiley face in the front and the next block having a sad face.
CX

Deploying a Customer Feedback Strategy That Gets Real Responses – a How-to Guide

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Young man sitting on the bench in the park overlooking his iPhone XS Max tracking his tennis shoe purchase.
CX

Benefits of Chatbots in Customer Service and Why Your Business Could Benefit

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Customer talks on the phone to a customer experience agent utilizing hyper-personalization strategies.
CX

5 Ways to Insert Hyper-Personalization into Your CX

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Customer service rep implements cx strategy.
CX

How to Make Your CX Strategy Part of Every Team in Your Company

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A customer service representative works on a computer to improve personalized customer service benefits.
CX

6 Personalized Customer Service Examples

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Podcasts

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A pleased customer makes a purchase from a company utilizing customer empowerment strategies.
CX

How Customer Empowerment Can Grow Your Brand Organically

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Kustomer recently took the stage at Conversations, a Meta event, to discuss the future of customer communications.
Best Practices

Join Kustomer at Conversations, a Meta Event

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Woman sitting down at a table with her credit card ready to make a purchase online with her laptop.
CX

Everything You Need to Know to Turn Customers Into Brand Ambassadors

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The Complete Social CX Toolkit
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Woman uses her mobile device.
Best Practices

Consumers Love Live Chat, but Businesses Aren’t Adopting It. Here’s Why.

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Woman in her home surrounded by plants is on her smartphone scrolling with a cup of coffee.
CX

Chatbots vs. Humans: The State of Conversational Commerce in 2022

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Woman sitting down on her couch in business casual attire while talking on the phone and jotting down notes.
CX

Why Customer Service Efficiency Is More Important Than Ever

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