Kustomer Blog

Your Hub for Customer Experience: Opinions, Interviews, and the Latest Trends

Topic
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CX

Conversational Customer Service: How You Can Change Your Current Customer Support Strategy

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Man on iPad
Best Practices

The Benefits of RPA and Intelligent Automation in Customer Service

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CX

Digital Customer Service: What It Is and Why It Matters

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How to Supercharge Your Agents and Build Better Customer Relationships With Dedicated Agent and Live Mode Featured
Product Updates

How to Supercharge Your Agents and Build Better Customer Relationships With Dedicated Agent and Live Mode

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Best Practices

3 Steps For Capturing the Voice of the Customer

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Supercharge Your Customer Service with Kustomer and Ada Featured
Kustomer

Supercharge Your Customer Service with Kustomer and Ada

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A person types on a laptop computer within the Kustomer customer service platform.
Product Updates

Introducing Advanced Data Permissioning To Reduce Agent Workspace Clutter

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Total Economic Impact™ Report Finds Kustomer’s CX Platform Produces More than 400% ROI Featured
News

Total Economic Impact™ Study Finds Kustomer’s CX Platform Produces More than 400% ROI

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Kustomer Named as a Finalist in the 2021 SaaS Awards
Kustomer

Kustomer Named as a Finalist in the 2021 SaaS Awards

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Product Updates

Kustomer Adds Native Satisfaction Measurement

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Human hands make fists and come together as a gesture of a group working together.
Best Practices

How to Measure the Success of an Omnichannel Customer Experience Strategy

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Happy Shopping Recap: Here’s What’s Next in Retail CX
Best Practices

Happy Shopping Recap: Here’s What’s Next in Retail CX

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