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Kustomer

Managing Customer Expectations Like a Pro: Episode 35
Podcast

Managing Customer Expectations Like a Pro – Featuring Mike Miller and Vikas Bhambri

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A customer uses their mobile phone to converse with a conversational AI chatbot.
Best Practices

What Is Live Chat and Why Is It Great For Your Business?

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Man looking at his phone with holiday decorations.
Kustomer

Tis the Season: How Kustomer Is Preparing for the Holiday Rush

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Business man sits in a park listening to customer experience podcasts on his phone.
CX

Top 10 Customer Experience Podcasts You Should Listen To

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Young woman sitting down at a home work station with her laptop looking at great customer service examples.
Best Practices

How to Fix the Gaps in Your Customer Experience Strategy

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Customer looks at phone and is happy with a convenient customer experience.
CX

5 Ways to Add Convenience to the Customer Experience

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Kustomer

The Future of Customer Communication With Business Messaging and the Kustomer CRM

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Engaged customer shops on mobile websites because of proactive messaging strategy..
CX

Benefits of Adding Proactive Messaging to Your CX Strategy

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Smiling woman text messaging on smart phone. Happy female customer with curly hair is wearing casuals. She is shopping at supermarket.
CX

Customer Service Skills Guide: How to Engage the Modern Customer in 2022

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Customer uses automated chatbot, a top proactive customer support example, to get questions answered.
CX

5 Examples of Proactive Support You Can Follow

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The Modern Age of CX Messaging
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Customer utilizes hybrid customer experience through AI-powered chatbot and computer.
Best Practices

87% of Consumers Want to Be Contacted in Their Preferred Channel. Enter: Hybrid Customer Experience.

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Man wearing an apron accesses customer service software from his smartphone and laptop.
CX

The 12 Best Customer Service Software Tools for 2022

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Customer explores modern customer experience channels on mobile devices.
CX

Customer Experience Channels of the Future: 77 Percent of Consumers Under 25 Years Old Say Chatbots Are Helpful

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