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Chat Deflection

A work from home desk set up showcasing several live chat solutions on a laptop.
CX

Live Chat vs Messaging Apps: The Modern Hybrid Solution

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Customer service agent assists customer through use of CRM and chatbot.
Best Practices

Life Hack: Connecting Your Chatbot to a CRM Can Lead to Better Automated Support

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A male customer has his customer service complaint addressed by a customer service team.
Best Practices

4 Ways AI Chatbots Can Streamline Agent Expectations

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A customer uses their mobile phone to converse with a conversational AI chatbot.
Best Practices

Leverage the Power of Customer Service Chatbots

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How Kustomer Accelerated Digital Transformation in a New Era Featured
Product Updates

How Kustomer Accelerated Digital Transformation in a New Era

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You Must Know Consumer Expectations to Deliver on Their Demands. We’ve Got the Data. Featured
Best Practices

You Must Know Consumer Expectations to Deliver on Their Demands. We’ve Got the Data.

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Kustomer Acquires Reply.ai to Deepen Intelligent Automation Capabilities Featured V3
News

Kustomer Acquires Reply.ai to Deepen Intelligent Automation Capabilities

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Kustomer Acquires Reply.ai Featured
News

Kustomer Acquires Automation Technology Company Reply.ai, Accelerating Kustomer IQ’s Intelligence Platform To Help Companies Effectively Scale Customer Service

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Product Updates

Product Update: Making Live Chat Scalable

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Deliver personalized, effortless customer service.

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