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Retail

Customer enjoying the holiday customer experience
CX

Complete Guide for Holiday CX Prep: How to Get Ready for the High-Volume Sales Season in 2022

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Woman sitting down at her laptop working on improving ecommerce customer experiences.
CX

The Big-E’s: How to Improve Your E-commerce Customer Experience

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Research: How the Retail Customer Service Landscape Has Shifted Featured
Best Practices

Research: How the Retail Customer Service Landscape Has Shifted

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A person looks at their smart phone and enjoys the e-commerce customer experience
Best Practices

How Consumer Behavior Is Fueling the Future of Retail CX

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Introducing: CX Stories From the Frontlines Featured
Best Practices

Introducing: CX Stories From the Frontlines

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News

Kustomer to Showcase its Customer Service Platform for Modern Retailers at NRF 2020

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Best Practices

What Consumers Expect from Retail Customer Service

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Customer Service for the Digital Age Blog Featured
Best Practices

Customer Service for the Digital Age

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Best Practices

How 4 Retail Brands Deliver Modern Customer Support

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How New Beauty Brands Disrupt the Industry
Best Practices

How Beauty Brands Can Use Customer Experience as a Differentiator

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Best Practices

The Future of Retail: Four Essential Takeaways for B2C and DTC Brands

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Best Practices

How to Turn One-Time Shoppers Into Repeat Customers

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Best Practices

’Tis the Season for Returns

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Deliver personalized, effortless customer service.

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