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Faster, Richer CX – While Saving Money
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Results That Matter
Discover how our customers deliver exceptional support. Read more success stories.
Bringing Clarity and Visibility Into the Customer Service Strategy
10%
Increase in CSAT
50%
Decrease in First Response Time
Developing Customers Relationships, One Untucked Shirt at a Time
25%
Increase in Agent Productivity
30%
Decrease in Voice Handle Times
Making Customer Interactions Authentic and Efficient
20%
Decrease in Average Handle Time
23%
Decrease in After Call Work
Delivering Efficient Support and Better Agent Experiences
4 min.
Decrease in Average Handle Time
3 min.
Decrease in Average Queue Wait Time
Personalizing Customer Experiences at Scale
2X
Improvement in Agent Productivity
30%
Decrease in Average Handle Time
Drive Brand Loyalty. Grow Your Business. Save More.
Understand Your Customers Like Never Before
Get full customer context at a glance with our holistic timeline view.
Work Smarter, Not Harder
Our single pane view across all channels and workflows yields actionable data and integrates with popular third-party apps.
24/7 Service Without Hiring an Army
Deliver best-in-class automation with our robust workflows and deploy chatbots to effortlessly handle requests.
Real-Time Agent Insights
Provide granular, real-time monitoring for both agents and queues with Team Pulse.
Integrate With Your Existing Applications
Leverage your existing systems, and Kustomer’s popular third-party apps and integrations, to create a customized workspace that fits your unique business needs.
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