News Coverage

Trade and business journalists, analysts and bloggers like to report about our customers and what we do here at Kustomer. Get the latest scoop on what’s new and see what the media is reporting.

The Wall Street Journal
November 1, 2018

The Wall Street Journal

On Hold for 45 Minutes? It Might Be Your Secret Customer Score.

Kustomer + Amazon Connect
October 31, 2018

Kustomer + Amazon Connect

Kustomer’s Native Voice Integration with Amazon Connect To Revolutionize Omnichannel Support

Shep Hyken
October 1, 2018

Shep Hyken

Experience Will Set Direct-to-Consumer Brands Apart. Convenience Won’t.

Inc.
September 27, 2018

Inc.

3 Ways to Make Contacting Your Customer Support Department a Delightful Experience

Total Retail
September 17, 2018

Total Retail

How Switching Service Platforms Helped LOLA Build Real Trust With its Customers

Business 2 Community
August 9, 2018

Business 2 Community

CSAT is Not Enough—8 Metrics to Better Understand Your Customers

Aircall
July 27, 2018

Aircall

Why Kustomer Partnered With Aircall: Shared Audiences, Shared Goals

Retail Touchpoints
July 27, 2018

Retail Touchpoints

Subscription Services: A Fruitful Source Of Customer Loyalty And Data

PR Newswire Series B
June 15, 2018

PR Newswire Series B

Kustomer Secures $26 Million in Series B Funding to Modernize Customer Experience

TechCrunch Series B
June 15, 2018

TechCrunch Series B

Kustomer Gets $26M to Take on Zendesk with an Omnichannel Approach to Customer Support

Built in NYC
June 15, 2018

Built in NYC

This Startup Just Raised $26M to Build the Next Salesforce

AlleyWatch
June 15, 2018

AlleyWatch

Kustomer Raises $26M for its Streamlined Customer Service Platform

Retail TouchPoints
June 15, 2018

Retail TouchPoints

Kustomer Secures $26 Million in Series B Funding

Howard Lindzon Series B
June 15, 2018

Howard Lindzon Series B

Kustomer Raises $26 Million and is Growing Fast as they Take on Zendesk

MarTech Advisor
June 15, 2018

MarTech Advisor

Kustomer Raises $26 Million in a Series B Financing

WSJ Pro
June 15, 2018

WSJ Pro

Customer Service Startup Kustomer Nabs $26 Million Series B

FierceRetail
June 12, 2018

FierceRetail

Boxycharm Secures Stronghold in Beauty Box Trend

WWD
June 1, 2018

WWD

Think Tank: Looking Beyond Conversational Commerce

Retail TouchPoints
May 30, 2018

Retail TouchPoints

The Future of Voice Shopping and Experience

Forbes
May 29, 2018

Forbes

For Subscription Businesses to Succeed, They Need Better Customer Service

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